Returns & Exchanges
At Neon Vintage, we want you to be completely satisfied with your retro-inspired haul. If your items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn garments with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place your unworn items in their original packaging, ensuring all neon tags and branded labels are intact.
Ship It Back
Print the prepaid shipping label provided in the portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing